Reference

How 1xgame Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, store and use it. This Privacy Policy covers every piece of information you share with us — from your registration details to payment activity through bKash, Nagad or…

Account data protectedbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to access your recordsBangladesh-applicable policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection is built into each step of your account journey — from first registration through every deposit and withdrawal. Here is what that looks like in practice across the four areas that matter most to your privacy.

Encrypted Account Storage

Your personal details and payment records — including bKash and Nagad transaction references — are stored using encryption. Access to that data is restricted to authorised team members handling account or payment queries.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can block non-essential cookies through your browser; doing so will not stop you from depositing or withdrawing via Rocket or bKash.

Retention and Deletion Policy

We keep your account records for the period required under applicable law in eligible regions. Once that period ends, records are deleted or anonymised. You can request early deletion by contacting our privacy team, subject to any legal hold obligations.

Your Right to Access and Correct Data

You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or raise an objection to specific processing. Submit the request through live chat or the email channel listed in the support section above.

PRIVACY CONTACT PATHS

Reach Us About Your Data

What We Collect and Why We Collect It

1xgame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, date of birth and the payment method you choose — whether that is bKash, Nagad or Rocket. Transaction records, including deposit amounts and withdrawal requests, are logged as part of our account verification process. We

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also collect device identifiers and session data when you access the platform on mobile, which helps us detect unusual login activity and keep your account secure. Cookies and similar tools track how you navigate the lobby so we can improve the experience; you can manage cookie
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preferences in your browser settings. We do not sell, rent or trade your personal data to unrelated third parties. Where we share data — for example, with payment processors who handle Nagad or Rocket transfers — that sharing is limited strictly to what is needed to
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complete your transaction. Applicable law in Bangladesh and the eligible regions we serve governs how long we retain your records and under what conditions you can request deletion. If you are unsure whether accessing this platform is lawful in your area, please review your local regulations
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before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 1xgame

These are the questions our account holders ask most often about how their data is handled. If your question is not covered here, reach out through the live chat or email channels described above.

We collect your name, email address, phone number, date of birth and the payment method you select — bKash, Nagad, Rocket or bank transfer. This is the minimum needed to verify your account and process transactions.

Transaction data is shared only with the payment processor completing your transfer. We do not pass your bKash or Nagad details to advertisers, data brokers or unrelated third parties under any circumstances.

Send a written request to our privacy email or raise it via live chat inside your account. We will verify your identity first, then provide a summary of your stored data within the timeframe required by applicable law.

Yes. Submit a deletion request through the support channels listed on this page. Deletion is processed after identity verification and subject to any legal retention obligations that may apply in your eligible region.

We use cookies to keep your session active and to analyse how the lobby is used. You can disable non-essential cookies in your browser settings. Core account functions, including Rocket and bKash deposits, remain available regardless.

This policy applies to all accounts created through 1xgame. Whether accessing this platform is lawful in your specific location depends on local Bangladeshi law and the eligible regions we currently serve — please review your local regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball League Special InfoAbout Us

How 1xgame Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Account Storage

Cookie and Tracking Controls

Retention and Deletion Policy

Your Right to Access and Correct Data

Reach Us About Your Data

Common Questions About Your Privacy at 1xgame

01 What personal data does 1xgame collect when I register?

02 Does 1xgame share my bKash or Nagad transaction details with anyone?

03 How can I request a copy of the data stored on my account?

04 Can I ask 1xgame to delete my account and personal information?

05 How does 1xgame use cookies and can I turn them off?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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